Kitchen Universe Reviews
Kitchen Universe Customer Reviews (10)
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Kitchen Universe Customer’s Q&A
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About Kitchen-universe.com Popular Products and Services?
Kitchen-universe.com is a one-stop shop for the finest kitchen tools, including cookware and small kitchen appliances. Some of the featured products include the Gude Alpha 4-Piece Steak Knife With Black Hostaform Handle Set, K.H Wurtz Medium Shallow Bowl Plate, Peugeot Paris u'Select Pepper & Salt Mill Set, and the Breville Brushed Stainless Steel The Oracle Espresso Machine. They also offer a full selection of Le Creuset cookware, including their new stainless steel, nonstick and stoneware pieces. Other popular items include the Shun Classic Chef's, Bread and Paring Knife Set, Riedel Veloce 2-Piece Crystal Chardonnay Wine Glass, and the Le Jacquard Francais Arrière-Pays Hand Towel. The website also features new arrivals such as the Gude Alpha Olive Series 8-Piece Knife Block Set. Brands like Rosle, known for their superbly designed products, and Peugeot, with over 200 years of expertise in creating superior coffee mills and spice mills, are also available. Another highlight is the Ankarsrum Stand Mixer, a product of true craftsmanship and iconic Scandinavian design. Customers have praised the store for its great prices, remarkable shipping speed, and excellent customer service.
Kitchen-universe.com Return Policy?
At Kitchen Universe, most items can be returned in new and unused condition within 30 days for a refund of the purchase price. If your item came with a free gift, the gift must also be returned in new, unused condition to receive a full refund. However, used items are not accepted for return unless the item is defective. Certain items such as fully automatic espresso machines are subject to manufacturer's policies, and for returning them, customers are advised to contact Kitchen Universe. Furniture including Kitchen Carts, Kitchen Islands, Working Tables, Benches, Butcher Blocks, and Food are not returnable under any condition. If any piece of furniture is defective, it will be exchanged, not returned. Parts can only be returned when they don't fit the intended replacement unit. If the part doesn't fit and the correct product has been shipped, return freight will be paid by the customer. The extended warranty is not refundable under any circumstances.
As for the shipping policy, free shipping is offered on orders of $79.95 or more. This offer is only available for the Continental US. Please note that carrier transit times shown on the site are estimated, and the carrier choice is not guaranteed. For special requests, customers are advised to reach out to Kitchen Universe's customer service. Shipping charges are not refundable. If there are any delays due to weather conditions or any nature-related problems, shipping charges will not be refundable. If an order needs to be cancelled after it has been placed, the package needs to be refused upon delivery. Shipping charges, including those for Free Ground Shipping orders, will not be refundable unless the order can be cancelled. If cancellation is requested while the package is in transit, a re-stocking fee will apply. The re-stocking fee is the cost that the carrier charges for shipping to your destination and back to the warehouse. This charge depends on weight and destination and varies from 15% to 20%. The cut-off time for orders is 9am EST. Orders ship the next day after being placed from Nov 15th to Dec 19th. The address cannot be changed after the order has been placed, except when a PO BOX has been entered, and a physical address is requested. All returns must be double boxed - original box + shipping box + protecting material. Customers are advised to print the return form and follow the instructions described on it.
About Kitchen-universe.com Prices and Cost?
Kitchen-universe.com offers a wide range of kitchen tools and appliances. Some of the products and their prices include a Gude Alpha 4-Piece Steak Knife With Black Hostaform Handle Set for $359.95, a K.H Wurtz Medium Shallow Bowl Plate, Black for $99.00, a Peugeot Paris u'Select Pepper & Salt Mill Set, Chocolate and Natural 12-in for $134.95, and a Breville Brushed Stainless Steel The Oracle Espresso Machine for $2,199.95. There are also specials on Le Creuset cookware and Shun Classic knives. New arrivals include a Gude Alpha Olive Series 8-Piece Knife Block Set on sale for $749.95, down from $1,109.95, and a Shun Classic Chef's, Bread and Paring Knife Set for $399.95. Prices for product replacements range from $1.99 to $454.99 depending on the product value. Please note that prices may vary and it's always best to check the website for the most current prices and availability.
What payment methods does Kitchen-universe.com accept?
Kitchen-universe.com accepts credit card and PayPal as payment methods. These options are considered reasonably safe and usually offer the possibility to get your money back in case the merchant does not deliver or the product has been broken during transportation. However, no payment method guarantees a refund all the time. Please note that the availability of these payment methods may vary depending on your location. It's always a good idea to check the website for the most up-to-date information.
What are the customer reviews for Kitchen-universe.com?
Kitchen-universe.com has received positive reviews from customers. Here are some highlights:
- One customer praised the great prices and even better service, mentioning that they were always greeted cheerfully and promptly helped3.
- Another customer was thrilled with their purchase, citing the remarkable shipping speed and the unmatched performance of the cutter3.
- A third customer appreciated the rapid shipping and exceptional build quality, which they said set the stage for a superior culinary experience3.
- Another review mentioned the competitive prices and customized kitchen that arrived 2 weeks earlier than expected3.
- One customer praised the exceptional quality of the tongs and the speed of shipping3.
- Another review highlighted the seamless shipping and impressive product quality3.
- A customer praised the fast delivery and the knowledgeable and experienced team3.
Please note that these are just a few examples of the reviews available online. For a more comprehensive understanding, it's recommended to check multiple sources.